Whirldrop Support
Need help with Whirldrop? Try the steps below or contact us by email.
Online play
- Confirm your device has a working internet connection.
- Update Whirldrop to the latest available version.
- Close and reopen the app, then try matchmaking again.
- If a match disconnects, include what happened and the approximate time in your support request.
Account and progress
- Anonymous progress belongs to the device unless you link an email account in Whirldrop.
- To restore linked progress, sign in using the same email account.
- Never send us your password or a verification code.
Sound, reminders and ads
- Check Whirldrop's sound setting and your device volume.
- Daily-reward reminders require notification permission in your device settings.
- Rewarded ads require an internet connection and may not always be available.
Contact support
Include your device model, operating-system version, Whirldrop version, language, and a short description of the problem. Screenshots are helpful, but remove personal information first.
Privacy and account deletion
Read the Privacy Policy or visit the account-deletion page.